DAN MOI - Terms & Conditions Illustration

General Terms and Conditions

(Version B2Cen-2018.02 vom 8. Februar 2018)


1. Coverage

The following terms and conditions apply to contracts between DAN MOI – Clemens Voigt and Sven Otto GbR (hereinafter “DAN MOI”) and its private customers acting as consumer customers pursuant to § 13 of the German Civil Code (BGB).


2. Business Data

DAN MOI has its registered office in Grassdorfer Str. 52, 04425 Taucha, Germany. The company is owned by Clemens Voigt and Sven Otto. The company’s tax ID number (UStId-Nr./VAT-ID) is DE814154788.


3. Conclusion of Contract

The contract between DAN MOI and the customer shall be deemed concluded upon confirmation of an order by DAN MOI, or at the latest, however, upon shipment of the goods.


4. Prices and Shipping Costs

(a) All prices in this price list or this catalogue are subject to change, non-binding and for private customers only.
(b) Prices are displayed depending on the your shipping address. Inside the EU all prices are displayed including VAT (standard rate: 19%, reduced rate: 7%), from outside the EU, shown prices are net. If you are not logged in to your customer account, prices are shown inclunding VAT.
(c) In addition to these prices, there will be shipping costs. For details, please see the table:


Destinations as ISO country codes





DHL Parcel Premium

(insured & with tracking)

4.90 €

Free Shipping for
orders above 50 €

< 1 kg: 13 €
< 5 kg: 16 €
< 10 kg: 20 €
< 15 kg: 24 €
< 20 kg: 28 €
< 25 kg: 32 €
< 30 kg: 36 €

+ 4 € per each additional 5 kg

< 1 kg: 25 €
< 3 kg: 30 €
< 5 kg: 35 €
< 10 kg: 45 €
< 15 kg: 60 €
< 20 kg: 70 €
< 25 kg: 80 €

+ 10 € per each additional 5 kg

< 1 kg: 35 €
< 3 kg: 40 €
< 5 kg: 45 €
< 10 kg: 60 €
< 15 kg: 75 €
< 20 kg: 90 €
< 25 kg: 105 €

+ 15 € per each additional 5 kg

Bulky goods surcharge

(for shipments with extra large products)

+ 20€
(The affected products are marked in the product description.)

Shipping costs consist of postage, packaging and goods in transit insurance.


5. Payment

We accept the following payment methods:


(a) Paypal (via secure implementation in the checkout process)
(b) Prepayment via international bank transfer to our German bank account: Account holder: DAN MOI, Bank: Sparkasse Leipzig, Humboldtstraße 25, 04105 Leipzig, Germany, IBAN: DE67860555921090005560, BIC/SWIFT: WELADE8L
(c) Credit Cards: Visa or Mastercard (Credit card statements are performed by PAYONE GmbH · Fraunhoferstraße 2-4 · 24118 Kiel, Germany - Domicile: Kiel - Local Court Kiel HRB 6107 – CEO: Carl Frederic Zitscher, Jan Kanieß)

Payment methods for payments within Germany only:

(e) Cash on Delivery: Please have the total amount ready in cash for paying directly to the deliverer. COD has an additional cost of 4 EUR. We will charge you 2 EUR and the deliverer will charge you another 2 EUR directly.
(f) Sofortüberweisung (securely implemented in the checkout process)
(g) paydirekt (via PAYONE securely implemented in the checkout process)


6. Conditional Sale

The goods delivered shall remain the property of the vendor, DAN MOI, until full payment of the purchase price.


7. Due Diligence

Most of our products are hand-made, carefully chosen and subjected to strict quality controls. Therefore, they may exhibit slight deviations in colour and shape from the items pictured which do not affect the quality of these items.


8. Delivery

We ship worldwide. For details on shipping costs, please see the table. Please note, that you may be liable to pay customs and taxes for shipments to countries outside the European Union. We ship your goods immediately. In the event that individual instruments are sold out, there may be longer waiting periods. In any such case, we will inform you thereof as quickly as possible.


9. Right of Withdrawal and Right of Return

Instructions on withdrawal
Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (DAN MOI - Clemens Voigt & Sven Otto GbR, Grassdorfer Str. 52, 04425 Taucha, Germany, Tel: +49 34298 48020, Fax: +49 34298 48021, E-Mail: of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website // If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

DAN MOI - Clemens Voigt & Sven Otto GbR
Graßdorfer Str. 52
04425 Taucha

Fax: +49 34298 48021

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

(*) Delete as appropriate.


10. Guarantee

All products in our shop are subject to legal warranty rights.


11. Data Privacy

This privacy policy explains the nature, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our online presence and the related websites, features and content, as well as external online presence, such as our social media profiles (collectively referred to as "online presence"). With regard to the terminology used, such as "processing" or "controller", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).


Clemens Voigt & Sven Otto GbR
Graßdorfer Str. 52
04425 Taucha

Telephone: +49 34298 48020
Owners: Clemens Voigt, Sven Otto
Link to your legal info page:

Types of processed data

- inventory data (eg names , addresse)
- contact data (eg email addresses, telephone numbers)
- content data (eg text input, photographs, videos)
- usage data (eg visited websites, access times)
- meta / communication data (eg device information, IP addresses)

Categories of affected persons

Visitors and users of our online presence (hereinafter we refer to the affected persons as "users").

Purpose of processing

- provision of our online presence, its functions and contents
- replying inquiries and communicating with users
- safety measures
- audience measurement and marketing

Used Terms

"Personal data" means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

"Pseudonymisation" means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

"Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

"Responsible person" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Relevant legal bases

In accordance with GDPR art. 13, we inform you about the legal basis of our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: The legal basis for obtaining consent is GDPR art. 6(1)(a) and art. 7, the legal basis for the processing for the performance of our services and the execution of contractual measures as well as the response to inquiries is GDPR art. 6(1)(b), the legal basis for processing in order to fulfill our legal obligations is GDPR art. 6(1)(c), and the legal basis for processing in order to safeguard our legitimate interests is GDPR art. 6(1)(f). In the event that vital interests of the data subject or another natural person require the processing of personal data, GDPR art. 6(1)(d) as legal basis.

Safety measures

We take appropriate technical measures acc. GDPR art. 32, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different likelihood and severity of the risk to the rights and freedoms of natural persons and organizational measures to ensure a level of protection appropriate to the risk.

Measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as their access, input, disclosure, availability and separation. We have also set up procedures to ensure the enjoyment of data subject rights, data deletion and data vulnerability. Furthermore, we consider the protection of personal data already in the development, or selection of hardware, software and procedures, according to the principle of data protection through technology design and privacy-friendly default settings (GDPR art. 25).

Collaboration with processors and third parties

If, in the context of our processing, we disclose data to other persons and companies (processors or third parties) to them or otherwise grant them access to the data, this is done only on the basis of a legal permission (i.e. if a transmission of the data to third parties, as to payment service providers, acc. GDPR art. 6(1)(b) to fulfill the contract), you have consented to a legal obligation or on the basis of our legitimate interests (i.e. in the use of agents, webhosters, etc.).

If we commission third parties to process data on the basis of a so-called "data processing agreement", this is done on the basis of GDPR art. 28.

Transfers to third countries

If we process data in a third country (eg outside the European Union (EU) or the European Economic Area (EEA)) or in the context of the use of third party services or disclosure or transmission of data to third parties, this will only be done if it is to fulfill our (pre) contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special conditions of GDPR art. 44 et seq. That is the processing takes place eg on the basis of specific guarantees, such as the officially recognized level of data protection (eg for the US through the Privacy Shield) or compliance with officially recognized specific contractual obligations (so-called "standard contractual clauses").

Rights of data subject

You have the right to ask for confirmation as to whether the data in question is being processed and for information about this data as well as for further information and a copy of the data acc. GDPR art. 15.

According to GDPR art. 16 you have the right to demand the completion or correction of incorrect data concerning you.

In accordance with GDPR art. 17, you have the right to demand that the relevant data be deleted immediately or, alternatively, to require a restriction of the processing of data acc. GDPR art. 18.

You have the right to demand that the data relating to you, which you have provided to us, be obtained acc. GDPR art. 20 and request their transmission to other persons responsible.

According to GDPR art. 77 you have the right to file a complaint with the supervisory authority.


You have the right to withdraw consent acc. GDPR art. 7(3) with effect for the future.

Right of objection

You can object to the future processing of your data acc. GDPR art. 21 at any time. The objection may in particular be made against processing for direct marketing purposes.

Cookies and right to object to direct mail

"Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after his visit to an online presence. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online service and closes his browser. In such a cookie eg the content of a shopping cart in an online store or a login status are stored. The term "permanent" or "persistent" refers to cookies that remain stored even after the browser has been closed. Eg the login status will be saved if users visit it after several days. Likewise, in such a cookie the interests of the users can be stored, which are used for range measurement or marketing purposes. A "third-party cookie" refers to cookies that are offered by providers other than the person who manages the online offer (otherwise, if it is only their cookies, this is called "first-party cookies").

We can use temporary and permanent cookies and clarify this in the context of our privacy policy.

If users do not want cookies stored on their computer, they will be asked to disable the option in their browser's system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of our online presence.

A general objection to the use of cookies used for online marketing purposes can be declared in a variety of services, especially in the case of tracking, via the US website or the EU site Furthermore, the storage of cookies can be switched off in the settings of the browser. Please note that not all features of this online presence may be used.

Erasure of data

The data processed by us are deleted or limited in their processing acc. GDPR articles 17 and 18. Unless explicitly stated in this privacy policy, the data stored by us are deleted as soon as they are no longer required for their purpose and the deletion does not conflict with any statutory storage requirements. Unless the data is deleted because it is required for other and legitimate purposes, its processing will be restricted. I.e. the data will be locked and not processed for other purposes. This applies, for example, for data that must be kept for commercial or tax reasons.

According to legal requirements in Germany, the storage takes place in particular for 10 years acc. §§ AO 147(1) and HGB 257(1)(1,4) and 257(4) (books, records, management reports, accounting documents, trading books, documents relevant for taxation, etc.) and 6 years acc. § HGB 257(1)(2, 3, 4) (commercial letters).

Business-related processing

In addition we process
- contract data (eg object of the contract, customer category)
- payment data (eg bank details, payment history)
from our customers, prospects and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.

Order processing in the online shop and customer account

We process the data of our customers as part of the ordering process in our online shop to allow them to select and order the selected products and services, as well as their payment and delivery, or fulfillment.

The processed data includes inventory data, communication data, contract data and payment data. Persons affected by the processing include our customers, prospects and other business partners. The purpose of the processing is providing contractual services in the context of the operation of our online shop, billing, delivery and customer service. Here we use session cookies for the storage of the shopping cart contents and permanent cookies for the storage of the login status.

The processing is based GDPR art. 6(1)(b)(execution of order transactions) and (c)(legally required archiving). The information marked as required for the establishment and fulfillment of the contract is required. We disclose the data to third parties only in the context of delivery, payment or in the context of legal permissions and obligations to legal advisors and authorities. The data will only be processed in third countries if this is necessary for the fulfillment of the contract (eg on customer request at delivery or payment).

Users can optionally create a user account, in particular in order to being able to view their orders. As part of the registration, the necessary mandatory information will be communicated to the users. The user accounts are not public and can not be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, subject to mandatory statutory record keeping and retention obligations acc. GDPR art. 6(1)(c). Information in the customer account remains until its deletion with subsequent archiving in case of a legal obligation. It is the responsibility of the users to secure their data upon termination before the end of the contract.

As part of the registration and re-registration and use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the user's protection against misuse and other unauthorized use. A transfer of these data to third parties does not take place, unless it is necessary for the prosecution of our claims or there is a legal obligation acc. GDPR art. 6(1)(c).

The deletion takes place after expiry of legal warranty and comparable obligations, the necessity of keeping the data is checked every three years; in the case of legal archiving obligations, the deletion takes place after its expiration (end of commercial law (6 years) and tax law (10 years) retention obligation).

External payment service providers

We use the external payment service providers Paypal (, Payone ( and Sofortüberweisung ( through whose platforms the users and we can make payment transactions.

As part of the fulfillment of contracts, we use the payment service providers on the basis of GDPR art. 6(1)(b). We use external payment service providers on the basis of our legitimate interests acc. GDPR art. 6(1)(b) in order to offer our users effective and secure payment options.

Among the data processed by the payment service providers are inventory data, such as the customer's name and address and bank details such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract-, summary- and recipient-related information. The information is required to complete the transactions. However, the data entered will only be processed and stored by the payment service providers. We do not receive any account or credit card information, but only information with confirmation or denial of the payment. The data may be transmitted by the payment service providers to credit reporting agencies. This transmission aims at the identity and credit check. For this we refer to the terms and privacy policy of payment service providers.

For the payment transactions, the terms and conditions and the privacy policies of the respective payment service providers, which are available within the respective websites or transaction applications, apply. We also refer to these for further information and assertion of rights of withdrawal, information and other data subjects.

Administration, financial accounting, office organization, contact management

We process data in the context of administrative tasks as well as organization of our business, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the course of fulfilling our contractual services. The processing principles are GDPR art. 6(1)(c) and (f). The processing affects customers, prospects, business partners and website visitors. The purpose and interest in processing lies in administration, financial accounting, office organization, data archiving, that is, tasks that serve to maintain our business, perform our duties and provide our services. The deletion of the data in terms of contractual performance and contractual communication corresponds to the information provided in these processing activities.

We disclose or transmit data to the tax authorities, consultants, such as tax consultants or auditors and other billing offices and payment service providers.

Furthermore, we store information on suppliers, promoters and other business partners based on our business interests, eg for the purpose of later contact. We generally store this majority of business to business data permanently.

Business analysis and market research

In order to operate our business economically, to recognize market trends, wishes of the contractors and users, we analyze the data available to us from business transactions, contracts, inquiries, etc. We process inventory data, communication data, contract data, payment data, usage data, metadata based on GDPR 6(1)(f), whereby the data subjects include contractual partners, interested parties, customers, visitors and users of our online presence.

The analyzes are carried out for the purpose of business analysis, marketing and market research. In doing so, we can provide the profiles of our registered users with information, taking into account eg what services they use. The analyzes serve us to increase the user-experience, the optimization of our services and economic performance. The analyzes are for us alone and will not be disclosed externally unless they are anonymous, aggregated value analyzes.

If these analyzes or profiles are personal, they will be deleted or anonymised upon cancellation of the users, otherwise after two years from the conclusion of the contract. The overall business analyzes and general trend estimations are created anonymously if possible.

Registering a user account

Users can create a user account. As part of the registration, the required mandatory information is communicated to the users and is processed for purposes of providing the user account based on GDPR art. 6(1)(b). The processed data include in particular the login information (name, password and an e-mail address). The data entered during registration will be used for the purpose of using the user account and its purpose.

Users can be informed by e-mail about information relevant to their user account, such as technical changes. If users have cancelled their user account, their data will be deleted with respect to the user account, subject to a statutory retention requirement. It is the responsibility of the users to secure their data upon termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.

In the context of the use of our registration functions as well as the use of the user account, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the user's protection against misuse and other unauthorized use. A transfer of these data to third parties does not take place, unless it is necessary for the prosecution of our claims or there is a legal obligation acc. GDPR art. 6(1)(c). The IP addresses will be anonymized or deleted after 7 days at the latest.


When contacting us (eg by contact form, e-mail, telephone or via social media), the information provided by the user for processing the contact request is processed acc. GDPR art. 6(1)(b).

We delete the requests, if they are no longer required. We check the necessity every two years; Furthermore, the legal archiving obligations apply.


Subsequently we inform you about the contents of our newsletter as well as the registration, distribution and statistical evaluation procedures as well as your right of objection. By subscribing to our newsletter, you agree to the receipt and the procedures described.

Content of the newsletter: We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipient or a legal permission. Insofar as the contents of a newsletter are concretely described, they are authoritative for the consent of the users. IN addition our newsletter contains information about our services and us.

Double opt-in and logging: Registration for our newsletter is done in a so-called double-opt-in procedure. That is, after registration you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with external e-mail addresses. The registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of the login and the confirmation time, as well as the IP address. Likewise, changes to your data stored with the newsletter service provider (MailChimp) will be logged.

Login credentials: To subscribe to the newsletter, it is sufficient to provide your e-mail address. Optionally, we you may give your name, too.

The distribution of the newsletter and the associated performance measurement are based on the consent of the recipients acc. GDPR art. 6(1)(a), art. 7 combined with UWG §7(2)(3) or if consent is not required, based on our legitimate interests in direct marketing acc. GDPR art. 6(1)(f) combined with UWG §7(3). (UWG: German Law Against Unfair Competition)

The logging of the registration process is based on our legitimate interests acc. GDPR art. 6(1)(f). Our interest lies in the use of a user-friendly and secure newsletter system, which serves both our business interests and the expectations of the users and also allows us to prove consent.

Termination/Revocation - You can terminate the receipt of our newsletter at any time, revoke your consent. A link to unsubscribe the newsletter can be found at the end of each newsletter. We may save the submitted email addresses for up to three years based on our legitimate interests before we delete them, in order to be able to prove prior consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for immediate cancellation is possible at any time, provided that at the same time the former existence of a consent is confirmed by the user.

Newsletter Service Provider Mailchimp

Our newsletters will be sent by MailChimp, a newsletter distribution service by Rocket Science Group, LLC, 675 Ponce De Leon Ave # 5000, Atlanta, GA 30308, USA. The privacy policy of MailChimp can be viewed here: The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection standards ( We use MailChimp based on our legitimate interests acc. GDPR art. 6(1)(f) and a data processing agreement acc. to GDPR art. 28(3)(1)

MailChimp may use the data of the recipients in pseudonymous form, eg without assignment to a user, to optimize or improve their own services use, eg for technical optimization of newsletter distribution or for statistical purposes. However, MailChimp does not use the data of our newsletter recipients to address them themselves or to pass the data on to third parties.

Newsletter - Performance measurement

The newsletters contain a so-called "web-beacon", a pixel-sized file that is retrieved from the server when opening the newsletter from the server of our newsletter service provider MailChimp. This web-beacon will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval.

This information is used to improve the technical performance of our services based on the technical specifications or reading habits of the audience, based on their locations (which can be determined using the IP address) or access times. Statistical surveys also include determining if the newsletters will be opened, when it was opened and which links were clicked. For technical reasons, this information can theoretically be assigned to the individual newsletter recipients. However, it is neither our goal nor, that of MailChimp to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

A separate revocation of the performance measurement is unfortunately not possible, in this case, the entire newsletter subscription must be terminated.

Hosting and email distribution

The hosting services we use are designed to provide the following services: infrastructure and platform services, computing capacity, storage and database services, e-mailing, security and technical maintenance services we use to operate our online presence. The server used by our hosting provider is located in a secure data center in the EU.

Our hosting provider processes: inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to our online presence on the basis of our legitimate interests in an efficient and secure provision of our online presence acc. GDPR art. 6(1)(f) combinded with GDPR art. 28 (conclusion of data processing contract).

Collection of access data and log files

Our hosting provider collects data on every access to the server on which this service is located (so-called server log files) based on our legitimate interests acc. GDPR art. 6(1)(f). The access data includes name of the retrieved web page, file, date and time of retrieval, notification of successful retrieval, browser type and version, referrer URL (the previously visited page) and the IP address.

Logfile information is stored for security reasons (eg to investigate abusive or fraudulent activities) for a maximum of 7 days and then deleted. Data whose further retention is required for evidential purposes shall be exempted from the deletion until final clarification of the incident.

Content Delivery Network - StackPath

We use a content delivery network (CDN) offered by StackPath, LLC, 2021 McKinney Avenue, Suite 1100, Dallas, Texas 75201, USA. StackPath is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (

A CDN is a service that helps deliver content from our online presence, especially large media files, such as graphics or scripts, using regionally distributed and internet-connected servers. The processing of the data of the users takes place solely for the aforementioned purposes and the maintenance of the security and functionality of the CDN.

The use is based on our legitimate interests, ie interest in a safe and efficient provision, analysis and optimization of our online presence acc. GDPR art. 6(1)(f).

For more information, see the StackPath Privacy Policy:

Online presence in social media

We maintain online presences within social networks and platforms in order to communicate with customers, prospects and users and to inform them about our services. When browsing the respective networks and platforms, the terms and conditions and the data processing guidelines of their respective operators apply.

Unless otherwise stated in our Privacy Policy, we will process users' data as long as they communicate with us through social networks and platforms, such as posting on our company profile page or send us messages.

Integration of services and contents of third parties

Based on our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer acc. GDPR art. 6(1)(f), we make use of content or services offered by third-party providers in order to provide their content and services Services, such as to include videos or fonts (collectively referred to as "content").

This always presupposes that the third-party providers of this content perceive the IP address of the users, since they could not send the content to your browser without the IP address. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. Third parties may also use so-called pixel tags (invisible graphics, also referred to as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but is not limited to, technical information about the browser and operating system, referring web pages, visit time, and other information regarding the use of our online presence.


We embed videos of the Vimeo platform of Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Privacy Policy: We point out that Vimeo can use Google Analytics and refer to the privacy policy ( and opt-out options for Google Analytics ( or Google's data usage settings for marketing purposes (


We embed videos of the YouTube platform of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy:, opt-Out:


12. Alternative dispute resolution according to Article 14 para. 1 ODR-VO, § 36 VSBG and EU regulation no. 524/2013 on consumer Online Dispute Resolution (ODR):

The European Commission provides a platform for online dispute resolution (ODR), which you will find under We are not obligated and not willing to participate in a dispute resolution procedure.


13. Concluding terms

All contracts are governed by the law of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods.