Please note that there may be slight delays in order processing at this time due to the Covid pandemic.

Contact

Greeting DAN MOI Mascot

In case you have any questions or enquiries you can call our office weekdays between 10 A.M. to 1 P.M. (GMT+1) by phone (+49 34298 48020). Or send us a message using the contact form below. We will do our best to answer your request as soon as possible.

If we can't answer the phone right away, please try again. You can also leave a message on our answering machine or write us a short message so that we can call you back.


We are a mail order company and unfortunately do not run a retail store. However, if you would like to visit us to try out instruments or to receive advice on site, you are very welcome. However, we would like to ask you to make an appointment beforehand.

Attention! Due to the Corona crisis we are currently working with minimal staff. Nevertheless, we process all orders as quickly as possible and with a high standard of hygiene. However, our telephone customer service is only sporadically staffed. It is best to write us an e-mail or leave us your number and request on our answering machine. We will then call you back.

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